The Owner informs you about its Privacy Policy regarding the treatment and protection of personal data of users and clients that may be collected during navigation, when purchasing a product or when contracting a service through the Website.
In this sense, the Owner guarantees compliance with current regulations regarding the protection of personal data, reflected in Spanish Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (Spanish LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (GDPR).
The use of the website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.
Identity of the company:
Owner: IDEAL TOURS S.L.
VAT Number: B03088689
Address: C/ Esperanto, 22 – 03503 Benidorm (Alicante) - Spain
Email: info@ideal-tours.com
Website: www.ideal-tours.com
Principles applied in data processing
In the processing of your personal data, the Owner will apply the following principles that comply with the requirements of the new European data protection regulation (GDPR):
· Principle of legality, loyalty and transparency: The Owner will always require consent for the processing of personal data, which may be for one or more specific purposes about which the Owner will inform the User in advance with absolute transparency.
· Data minimization principle: The Owner will request only the data strictly necessary for the purpose or purposes for which it is requested.
· Principle of limitation of the conservation period: The Owner will keep the personal data collected for the time strictly necessary for the purpose or purposes of the processing. The Owner will inform the User of the corresponding conservation period according to the purpose. In the case of subscriptions, the Owner will periodically review the lists and delete those records that are inactive for a considerable time.
· Principle of integrity and confidentiality: The personal data collected will be treated in such a way that its security, confidentiality and integrity is guaranteed.
The Owner takes the necessary precautions to avoid unauthorized access or improper use of its users' data by third parties.
Obtaining personal data
To browse the website you do not need to provide any personal data.
The cases in which you do provide your personal data are the following:
· By contacting through the contact forms or sending an email.
· When commenting on an article or page.
· When hiring a service.
Rights
The Owner informs you that regarding your personal data you have the right to:
· Request access to stored data.
· Request a rectification or cancellation.
· Request the limitation of your treatment.
· Oppose treatment.
· Request the portability of your data.
The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the Owner, which means that any client, subscriber or collaborator who has provided their data at any time, can contact the Owner and request information about the data you have stored and how you obtained it, request rectification of the same, request the portability of your personal data, oppose the processing, limit its use or request the cancellation of said data in the Owner's files.
To exercise your rights you must send your request to the email address: info@ideal-tours.com
The exercise of these rights does not include any data that the Owner is obliged to keep for administrative, legal or security purposes.
You have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data that concerns you infringes the Regulation.
Purpose of personal data processing
When you connect to the Website to send an email to the Owner, write a comment on an article or page, subscribe to its newsletter or contract a product or service, you are providing personal information for which the Owner is responsible. . This information may include personal data such as your IP address, first and last name, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by the owner only as described in the legal notice and privacy policy pages:
Personal data and the purpose of processing by the Owner is different depending on the information capture system:
· Contact forms and/or registration for newsletters: The Owner requests personal data which may include: name and surname, email address, telephone number and website address in order to respond to User queries, offer information and demonstrations of the Owner's products and services, including quotes. For example, the Owner uses this data to respond to messages, questions, complaints, comments or concerns that Users may have regarding the information included on the Website, the products and services provided through the Website, the processing of personal data, issues relating to the legal texts included on the Website, as well as any other query that the User may have and that is not subject to the conditions of the Website or the contracting conditions.
· Comment forms: The Owner requests personal data which may include: name and surname, email address, and website address in order to respond to User comments.
· User registration forms and/or contracting products or services: The Owner requests personal data which may include: name and surname, identity document (tax identification number, foreigner identification number, passport or residence permit) , email address, postal address, telephone number and payment information (payment methods or bank details) for the purpose of maintaining a commercial relationship with the User, sending orders, providing the contracted services and to carry out billing and collection of contracted products or services.
There are other purposes for which the Owner processes personal data:
· To guarantee compliance with the conditions set out on the Legal Notice page and the applicable law. This may include the development of tools and algorithms that help the Website ensure the confidentiality of the personal data it collects.
· To support and improve the services offered by this Website.
· To analyze user navigation. The Owner collects other non-identifying data that is obtained through the use of cookies that are downloaded to the User's computer when browsing the Website whose characteristics and purpose are detailed on the Cookies Policy page.
· To manage social networks. The Owner has a presence on social networks. If you become a follower on the Owner's social networks, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and that you have previously accepted.
The Owner will process your personal data for the purpose of correctly managing your presence on the social network, informing you of its activities, products or services, as well as for any other purpose that the regulations of social networks allow.
In no case will the Owner use the profiles of followers on social networks to send advertising individually.
Security of personal data
To protect your personal data, the Owner takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, improper access, disclosure, alteration or destruction thereof. The Website is hosted on Arsys.com. The security of the data that may be stored is guaranteed, since they take all the necessary security measures for this. You can consult their privacy policy for more information.
Content from other websites
Pages on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if you had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction using this code.
Cookies policy
However, the online reservation website https://booking.ideal-tours.com does use the necessary cookies to be able to provide the reservation service on said page.
Legitimation for data processing
The legal basis for the processing of your data is:
· The consent of the interested party.
· Execution of the contract or the application of pre-contractual measures with the interested party, in order to provide a product or service acquired from the Owner.
· To comply with legal obligations.
Categories of personal data
LThe categories of personal data processed by the Owner are:
· Identification data.
Conservation of personal data
The personal data provided to the Owner will be kept until you request its deletion.
Communication with the user
We may contact you to notify you about your account, to resolve problems with your account, resolve a question, manage the reservation of a service, to poll your opinions through surveys or questionnaires, to send updates about our company, or when necessary to contact you to enforce our User Agreement, applicable national laws and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text messages and postal mail.
Communication of data to third parties
Your data may be transferred to the containers indicated below, for the reasons explained below:
· Public Administrations: for compliance with the legal obligations to which the owner is subject.
· In order to provide adequate customer service, the owner may communicate data to Suppliers for the correct provision of the services that the user has contracted.
· Audit and tax and accounting management companies: for compliance with the legal obligations by which the owner is obliged.
· Security forces and bodies: when our organization is required to provide information in compliance with a legal obligation.
Website navegation
When browsing the Website, non-identifying data may be collected, which may include IP address, geolocation, a record of how services and sites are used, browsing habits and other data that cannot be used to identify you.
The Owner uses the information obtained to obtain statistical data, analyze trends, administer the site, study navigation patterns and to collect demographic information.
The Owner is not responsible for the processing of personal data carried out by the web pages that it can access through the different links contained on the Website.
Accuracy and veracity of personal data
You undertake that the data provided to the Owner is correct, complete, accurate and current, as well as to keep it duly updated.
As a User of the Website, you are solely responsible for the veracity and correctness of the data sent to the Website, exonerating the Owner of any responsibility in this regard.
Acceptance and consent
As a User of the Website you declare that you have been informed of the conditions on the protection of personal data, you accept and consent to the processing thereof by the Owner in the manner and for the purposes indicated in this Privacy Policy.< br> To contact the Owner, subscribe to a newsletter or make comments on this Website, you must accept this Privacy Policy.
Changes in the Privacy Policy
The Owner reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as industry practices.
These policies will be in force until they are modified by others duly published.